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Social listening and brand intelligence

What people say about your brand.
With sources. With reasons.

GRIE collects what is said about your brand across public sources, tags it and brings what matters to the top. Agencies follow it on the dashboard, brands on their phones.

Demo with your own brand Explore the products
FEED · ILLUSTRATIVE
19 sources
Şikayetvar · 14:32 NEGATIVE

“My order still hasn’t shipped after 3 days, and support isn’t answering.”

Topic: Delivery · linked to source ↗
Negative wave LOOK NOW
topic
delivery
in 1 hour
sped up
GRIE WATCH07:00
Your morning summary is ready
Executive summary, presentation and Excel are ready.

Not promises. Measurable commitments.

19
sources, one dashboard
Every number
drills down to its records
48 h
response to change requests
Measurement
open to you
  • X
  • Instagram
  • TikTok
  • Facebook
  • LinkedIn company pages
  • YouTube
  • News · 300+ sources
  • Blog
  • Forum
  • Social dictionaries
  • Şikayetvar
  • Google Play
  • App Store
  • Google Maps
  • Trendyol
  • Hepsiburada
  • Telegram
  • Bluesky

01 · SIGNAL

Raw noise goes in.
Tagged signal comes out.

Every record is tagged with its topic, sentiment and source. One click takes you from any number in the report to the original record.

RAW FEED · 19 SOURCES

CLASSIFIED · SOURCE-TAGGED

GRIE ENGINE
record #48210 ●
INPUT · raw record
“order 3 days late support not answering”
✓topicDelivery
✓sentimentNEG
✓sourceŞikayetvar ↗
✓relevancerelevant
OUTPUT · tagged signal
Order 3 days lateNEG
topic · sentiment · relevanceevery tag linked to its record

02 · PRODUCTS

One listening layer.
Two separate products.

An agency wants in-depth analysis at the desk, a brand manager wants a single alert in their pocket. GRIE feeds both from the same data.

FOR AGENCIESDashboard · Excel · Report Factory

GRIE Listen

A holding, its subsidiaries and competitors on one dashboard. Breakdowns by topic, sentiment and source, competitor comparison and alerts. People screen in beta.

listen.grie.com.tr / holding / last 7 days
TOTAL RECORDS
48,212
NEGATIVE SHARE
23.4%
ALERTS THIS WEEK
2
DAILY VOLUME · SENTIMENT
FEED · ILLUSTRATIVE
X● pos
The new collection is really good, the fabric is better than I expected.
Dictionary● neu
Outside of sale periods, prices are about the same as competitors’.
Instagram● neg
Waited 40 minutes on live chat, then got disconnected.
FOR BRANDSiOS beta · Android on the way

GRIE Watch

Brand monitoring in your pocket. A notification when something important comes up, an executive summary every morning, notification levels per person and quiet hours.

07:00
Wednesday · quiet hours over
GRIE WATCH · NOW
Morning summary ready
Presentation and Excel report attached
LOOK NOW · 2 MIN
Negative wave started
Why: negative posts about delivery sped up
HIGHLIGHTS · 14 MIN
Mention from a large account
Tap to open the source

03 · CAPABILITIES

Thousands of comments.
A few clear topics.

No keyword limit. Every post is tagged with its topic, sentiment and source; noise is not deleted, it is tagged.

4 TOPICS · TAGGED

● negative● positive● neutral

Alerts

Keyword, negativity or volume thresholds, conversation spikes, mentions from large accounts. Instantly, in batches or as a daily summary.

SAME TEXT · 6 MIN · 14 ACCOUNTS

Coordinated reaction clusters BETA

Shows clusters of accounts posting in the same pattern within a short time, helping you judge whether a reaction is organic or organized.

AK
Public account
last 30 days · 64 records
Delivery
Price
Support

People screen BETA

When an account wrote about your brand, and on which topic.

record #a91f…3c
source: Şikayetvar ↗ link
time: 2026-10-21 14:32
topic: delivery
sentiment: negative

Every number has a source

One click takes you from any figure in the report to the original record. Who wrote it, where, when.

PDF
XLSX
PPTX

Report Factory

An editable presentation in your own template, a PDF executive summary and Excel that matches the screen. AI drafts the summary, an analyst approves it.

Quiet hours
11 pm → 8 am · Look now still comes through, the rest in one morning summary
AllImportant onlyOff

Notifications per person

The manager gets only what matters, the social media team gets everything. At night, only Look now comes through.

04 · HOW IT WORKS

Five steps from record to decision. None of them is a black box.

Every step’s output is linked to its record; from a number in the report you go straight to the original post.

  1. 01
    Collect
    Only public records, from 19 sources.
  2. 02
    Clean
    Duplicates and spam count once, contact details are masked.
  3. 03
    Tag
    Topic, sentiment and relevance; unrelated posts are set aside.
  4. 04
    Prioritize
    Every notification tells you in plain language why it arrived.
  5. 05
    Deliver
    Dashboard, notification, morning report, Excel.

Why did this notification arrive?

reason
an account with a large following mentioned your brand
topic
delivery
sentiment
negative
source
X

source link in the record

→ Watch notification · Listen alert · 07:00 report

05 · WHO IT IS FOR

Which side of the table are you on?

All your clients in one panel

Each brand with its own query set, in the same interface. Switching clients is one tab away.

Build the report yourself

Upload your own template and build the report from blocks. The executive summary carries your agency’s logo.

What is on screen is what is in Excel

The row you see on the dashboard lands in Excel exactly the same. A shareable web report opens only for authorized people.

Hear what matters first

When a threshold is crossed, it lands on your phone; the notification tells you why.

07:00 morning summary

What was said yesterday, what matters, what to watch. A one-page executive summary, a presentation and Excel.

Side by side with competitors

Same measure, same sources. Is your share growing or shrinking?

06 · SECURITY AND PRIVACY

AI recommends.
People decide.

In critical decisions you see the reasoning, not just the result. Transparency at every step, the same discipline on every project.

  • Public sources only

    Closed groups and private messages are not processed.

  • Contact details are masked

    Author names and photos are not stored.

  • Authorized sharing

    A shareable web report opens only for authorized people.

  • Measurement open to you

    Accuracy measured for each brand is shown on the dashboard.

  • Deletion request

    You can ask for a public post of yours to be removed; requests are resolved within 30 days at the latest.

07 · SERVICES

From idea to working product, from launch to measurement. One team across eight areas.

All services →
WebMobileAdmin panel

SOFTWARE AND MOBILE

Web, mobile and admin panels

End-to-end software for organizations, with short cycles, testing and documentation.
decision: priority
reasoning: visible ↗
final say: human

EXPLAINABLE AI

Models that explain their reasoning

In critical decisions you see the reasoning, not just the result.
Canes Ayakkabı · e-commerce
stockpayment and shippingTR/EN

CASE · WEB AND E-COMMERCE

A store built from scratch

Products with variants and stock, payment and shipping integration, coupons, cart reminders, PDF invoices.

Your brand is being talked about right now.
Start listening.

In a 30-minute demo, let’s go through the products using your own brand.

Request a demo → [email protected]
✓ Not a sales pitch, the product itself✓ The offer follows the scope